What's New

Good day;

We’re pleased to announce that the following features and enhancements are now available to all drivers;

Driver Experience

• Email receipts and in-app receipts now display if a payment settlement has failed
• Drivers can now settle their failed payment by clicking the link in email or in-app

Good day;

We’re pleased to announce that the following features and enhancements are now available to all users;

Command Center

• FEATURE Sidebar of the Command Center has been updated to prepare for additional pages for IaaS and CapEx Customers
• IMPROVEMENT Dashboard data now pulls from eMSP and not CPO
• BUGFIX Users widget now reflects all time

Driver Receipts

• FEATURE Email receipts now include charger number at the top

Infrastructure Improvements

• BUGFIX Addressed critical issue with TOU tariff to enhance network reliability

• FEATURE Microsoft 365 is now available as part of SSO Authenticated Access

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Driver Experience

• IMPROVEMENT Updated colors in the driver experience to reflect Yellow for Occupied, Blue for Charging, Green for Available, and Red for Unavailable
• IMPROVEMENT When a vehicle is plugged in, the driver experience will now display OCCUPIED - READY TO PAY. The charger available count now deducts from plugged in but not started chargers.
• FEATURE Added support for Grace Periods in the Idle Fee screen

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Driver Experience

• FEATURE Added Single-Sign-On (SSO) integration for Google Workspace (with Microsoft 365 launching at a later date)
• FEATURE SSO allows either fully blocked station or differentiated tariff based on authentication method
• FIX Charger status is now based on Connector status

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Command Center

• FEATURE Filtering and Sorting is now available in the Chargers and Sessions tables
• IMPROVEMENT Statements now caches to dramatically improve loading time when accessing this view

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Command Center

• FEATURE Support for downloading statements in CSV format has been added to the download option
• IMPROVEMENT Spinner for download button in statements to provide user feedback

Driver Experience

• FEATURE Service fees (start fee) is now supported, which shows in driver experience and receipt

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Command Center

• FEATURE Monthly Revenue Statements now viewable and downloadable (PDF) in the Command Center
• FEATURE Statements now display Gross and Net earnings
• IMPROVEMENT Statements visible to all User permissions levels (Managers, Admins)
• FEATURE Active Sessions and Completed Sessions are now separated with drop-down

Driver Experience

• FEATUREDual Connector support across NACS, CCS, and Chademo chargers
• IMPROVEMENT Improved connector auto-selection flow
• FEATURE RFID Only display for chargers that are locked to Fleet only
• FEATURE Chargers in Location view now sort by availability

Good day;

We’re pleased to announce the launch of Command Center v1.2, available to all Customers starting today. It features the following updates;

• FEATURE Date Selector dropdown on Dashboard page to sort live widget data
• IMPROVEMENT For Customers with multiple Locations or Zones, the Location selector now displays Site Name and not Location Address
• IMPROVEMENT More detailed Charger Statuses display under Chargers
• IMPROVEMENT Fresh coat of paint

We have also fixed some broken parts;

• FIX Removed old Customer payout setup from onboarding flow
• FIX Remove API key from dashboard and instead allow creation separately

Good day;

We’re pleased to announce the launch of Gatekeeper RFID, allowing Workplace, Fleet, and Valet Cloud drivers to tap restricted access EVPassport chargers to bypass payment;

• FEATURE Local Authorization for RFID Cards supported
• IMPROVEMENT Improved RFID Card implementation for Gatekeeper

We have also fixed some broken parts;

• FIX Ezra/Rosa and Howard were interpreting RFID cards differently

Good day;

We’re pleased to announce that the following features and enhancements are now available to all users;

• IMPROVEMENT New machine learning based dynamic load balancing, powered in partnership with AmpControl
  • No hardware changes required to implement, entirely Cloud based!
• IMPROVEMENT Split circuit and breaker panel based load balancing works across entire product lineup
  (No hardware based limits on the number of chargers per balanced 'network')
• FEATURE Additional tariff options for [Free for 3 hours, variable, before paid]

Good day;

We’re pleased to announce that the following features and enhancements are now available;

• IMPROVEMENT Location coordinates designated independent of physical address, allowing more accurate placement in large parking lots

Ciao;

We’re pleased to announce that the following features and enhancements are now available for iOS users;

• IMPROVEMENT QR Code scanner on iOS app now validates QR Codes (iOS 1.3.1)
• IMPROVEMENT QR Codes route to App when iOS app is installed (iOS 1.3.1)
• FEATURE EV charger links now intelligently route short URLs to iOS, Android, web experience (example: https://qr.evp.ac/1)
  

Halló;

We're excited to unveil new mobile features for drivers;

• IMPROVEMENT Chrome, Firefox, and Edge on iOS 16 support Apple Pay in the driver mobile web, and override Google Pay on iOS web

Good day;

We’re pleased to announce that the following features and enhancements are now available for Site Hosts;

• IMPROVEMENT UUID has been replaced with human readable Charger # in the Chargers and Sessions tabs, so Site Hosts can easily identify each charger
• IMPROVEMENT Start date/end date with times (UTC) have been added to the Sessions tab
• FEATURE Active charging sessions calculate Revenue in real-time under Sessions tab

We have also fixed some broken parts;

• BUGFIX Payouts tab has been temporarily hidden while the bank account section is overhauled

Good day;

We’re pleased to announce that the following features and enhancements are now available;

• FEATURE Updated Driver Tariffs here
• FEATURE Added cell phone number collection for Apple Pay on web experience, to be used for future SMS notifications
• IMPROVEMENT Driver Receipt emails now reply-to support@evpassport.com for support ticket generation
• IMPROVEMENT Updated countries phone number support here
• IMPROVEMENT Receipts can be parsed by Expensify when forwarded
• IMPROVEMENT Heartbeat (the time in between when a charger sends data) lowered from 90 seconds to industry-leading 60 seconds

We have also fixed some broken parts;

• BUGFIX Apple Pay was prevented from working on certain iOS versions
• BUGFIX Idle fee notifications not occurring on iOS App Clip

Bonjour!

We have started to roll-out an overhauled web experience for drivers, allowing anyone to easily charge their electric car (still) without downloading a mobile app.

• FEATURE iOS App Clip and Android Instant App support
• FEATURE One click start for Apple Pay and Google Pay
• FEATURE Apple Pay and Google Pay require no pre-authorization amount prior to balance settlement.
• FEATURE Save credit card to phone number (max 2 cards)
• IMPROVEMENT Allow visitors from non-U.S./Canada territories to easily pay with credit or debit card. Cards with these currencies are supported.
• FEATURE Downloadable app in the Apple App Store and Google Play Store that features a map, search functionality, and QR code scanner
• FEATURE Push notifications for charging status, idle fees, and more.

• FEATURE Charger number displays inside driver experience
• FEATURE Customer branding displays in app and in email receipts
• FEATURE Open hours support
• FEATURE Introduction of Location Pages that allow Site Hosts to provide a single link for multiple chargers, hours of operation, and more. These can also be used in QR codes.

Bonjour!

We have started to roll-out an overhauled web experience for drivers, allowing anyone to easily charge their electric car (still) without downloading a mobile app.

• FEATURE Updated design that simplifies ease of use and allows one click start
• FEATURE Drivers can save their credit cards by providing their cell phone number, and retrieve it if a new device is used.
• IMPROVEMENT Allow visitors from non-U.S./Canada territories to easily pay with credit or debit card. Cards with these currencies are supported.
• FEATURE Each station is accessible via short URL's (Example: qr.evp.ac/109)
• FEATURE Introduction of Location Pages that allow Site Hosts to provide a single link for multiple chargers, hours of operation, and more. These can also be used in QR codes.
• FEATURE Apple Pay and Google Pay require no pre-authorization amount prior to balance settlement.
• FEATURE Web notifications supported, if device allows

The updated driver web experience will rollout to customers in batches and not at one time. Site Hosts dedicated Customer Success Manager may reach out to you to coordinate rollout timing.